Find answers to common questions about our test series, evaluation process, and technical requirements.
Timer/pause policy
After purchasing, you'll receive physical answer sheets and a test calendar via post mail. Test papers will be delivered according to the schedule provided.
You can submit your completed answer sheets through multiple convenient methods: post mail (return address provided), email (scan and send), Google Drive (share link), or WhatsApp (send photos). Choose the method that works best for you.
Our expert evaluators provide detailed feedback within 5-7 business days of receiving your answer sheets. You'll receive a comprehensive report with scores, analysis, and improvement suggestions.
Upload formats & size limits
You can upload PDF, JPG, or PNG files. We recommend scanning your answer sheets as PDF for best quality. Each file should be clear and readable, with a maximum size of 10MB per file.
You can submit your completed answer sheets via post mail, email, Google Drive, or WhatsApp. Choose whichever method is most convenient for you.
Each individual file can be up to 10MB. You can upload multiple files for multi-page answer sheets. Ensure images are clear and well-lit for accurate evaluation.
Late upload rules (grace period)
After purchasing, you'll receive physical answer sheets and a test calendar via post mail. Test papers will be delivered according to the schedule provided.
You can submit your completed answer sheets through multiple convenient methods: post mail (return address provided), email (scan and send), Google Drive (share link), or WhatsApp (send photos). Choose the method that works best for you.
Our expert evaluators provide detailed feedback within 5-7 business days of receiving your answer sheets. You'll receive a comprehensive report with scores, analysis, and improvement suggestions.
Evaluation timelines
Our expert evaluators typically provide detailed feedback within 24-48 hours of submission. You'll receive an email notification when your results are ready to view.
You'll receive overall scores, section-wise marks, detailed rubric comments, strengths and weak areas analysis, and recommended practice topics for improvement.
Yes, you can download a PDF copy of your evaluated answer sheets with examiner comments and marks. This helps you understand where you gained or lost marks.
Re-attempt/Retake policy
Limited re-attempts are available based on your package. Individual subject packages typically include 1 re-attempt, while bundle packages may include 2-3 re-attempts per test.
Re-attempts use different question papers of similar difficulty. You'll follow the same process: take the test, upload answer sheets, and receive evaluation. Previous attempt scores remain accessible.
We offer a full refund within 7 days of purchase if no tests have been attempted. Partial refunds may be considered for technical issues. Please refer to our detailed refund policy page.
Device/Browser best practices
After purchasing, you'll receive physical answer sheets and a test calendar via post mail. Test papers will be delivered according to the schedule provided.
You can submit your completed answer sheets through multiple convenient methods: post mail (return address provided), email (scan and send), Google Drive (share link), or WhatsApp (send photos). Choose the method that works best for you.
Our expert evaluators provide detailed feedback within 5-7 business days of receiving your answer sheets. You'll receive a comprehensive report with scores, analysis, and improvement suggestions.
